A mother loses her temper with her son in a grocery store. A father yells at his children on a crowded bus - if your just an onlooker - what do you do - what can you do? A local campaign is hoping to curtail those types of outbursts and possibly cut down on incidents of child abuse.
One Kind Word is the joint creation of Family Communications - the program Fred Rogers founded nearly forty years ago and Family Resources, an organization that works against child abuse. The name comes from Rogers himself - sometimes, he said, all it takes is one kind word to nourish another person.
The idea is you witness an incident of parental rage or neglect and to intercept a touchy situation in a non-reactionary way.
Listen to the story here.